Due to high value of inflatable boats and Credit Card Fraud Protection policies, we ship boats and rafts ONLY via FedEx Ground with Signature Confirmation.

If order for the boat or raft has been placed via credit card, we will ship ONLY to the same address as your credit card billing address. Check orders can be shipped anywhere in Continental US or Canada.

Local pickups are available by appointments only. Please visit Contact us page for Warehouse location. Payment in advance is required unless paid in cash. Please email or call us for appointment.

Shipping prices are listed for deliveries in Continental US only. Please see below for shipping outside of Continental US.

Process time for items in stock is 1-2 days. Ship Time is 3-9 days depending how far are you from Miami, FL. Please allow 5-10 days for Total Delivery Time.

Shipping costs include full insurance up to the value of item being shipped. In case of unlikely event, that item has been damaged during shipment, we will file a claim to recover loses. This process may take up to 4 weeks.

Small accessories, hand pumps, repair kits or bags that has been damaged during shipment has to be send back for replacement as per our warranty policy. Please visit Contact us page for Return address.

Once boat has been shipped, you will receive email from FedEx with a tracking number. Please contact FedEx at 1800GOFEDEX or www.FedEx.com to follow provided tracking number, and to insure receiving of the package. 

After 3rd attempt to deliver package, FedEx will send it back unless you will contact FedEx to arrange local pick up. Customers are responsible for package receiving and all associated shipping charges.  

If order has been canceled after it has been already shipped, appropriate amount will be deducted from total of refund. Please call FedEx and ask for supervisor or CAT if you need assistance or have special requests. Don't wait for 3rd attempt as it might be too late.

If items are on a back order, we will ship all pre-ordered boats same day as they arrive in our warehouse. We will take all pre-ordered boats directly to local FedEx facility and ship same day.

Caribbean Islands, Latin America and Puerto Rico, customers may arrange shipping via freight company of their choice. However shipping company has to pick up from our warehouse. We recommend TROPICAL SHIPPING, 9505 NW 108TH AVENUE, MEDLEY, FL 33178, Phone: (305) 805-7400. Average shipping costs starting from $120 per boat including pick up. Customers have to call Freight Company directly to get a price quote and/or arrange pick up from our warehouse. 

Information necessary for receiving shipping quotes from www.FedEx.com or above freight companies as following: 

Shipping from Zip Code 33160, Miami, FL to your ZIP code. Service: FedEx Ground. Insurance: value of item.

1-800-GO-FEDEX

Click Here to read our Payment Policy.